RE: Top Traits of Great Boards 10.29.08
Perfect Again!!!
Marj Peterson
Creative Transitions & Consulting
RE: Top Traits of Great Boards 10.29.08
(Editors Note: This is a note from John to his colleagues and cc Adamen Inc.) Many of you may already get this electronic publication, but if not, or in case you didn’t read this issue, I have forwarded it. Julie does a great job of explaining how great boards function. One of our jobs is to help them achieve these goals. This will help you understand how you can help your boards be more effective and successful.
BTW, if you don’t get this newsletter, I encourage you to make a request to be put on the mailing list.
John Lawton, CMCA, PCAM
RE: Micro Management 3.25.08
God Bless you Julie Adamen.
We spent 20 minutes this morning with a manager in tears, trying to explain these very concepts. Thank you for giving us insight to these crazy making ways and some perspective on how to deal with them.
Thank you,
Evelyn Dufford, CPA CMCA AMS
Association ServicesJulie,
RE: Micro Management 3.25.08
Thanks for the article. I found it particularly noteworthy, since I had the dubious distinction of trying to work through the micro-manager from hell that just happened to be married to the Board President. As you pointed out in the piece, "It's the number one reason cited by on-site managers, when they want to leave their current position". To Illustrate that I'm not exaggerating, the subject association has gone thought 5 managers and 4 administrative assistants in less than a year.
Regards,
Nick Arther
RE: The Secret
Julie,
Wow, what a great article! I have attended some seminars in other venues not related to "The Secret" and basically, "If it is to be, it is up to me..." is the theme. I have used this secret for years. I have a small management company and pretty much love what I do. I do know that I have the best Board members and mostly Associations (unless it is 8 pm on Friday, watching a movie and the pipe decides to flood)! Even when the pipe goes and I rely on my trusty vendors, then reinforcing that I also have the best vendors who are there for me when I need them! And when I sneak back into the theater, teary-eyed because I just interrupted the plumber's dinner to stop the flood and he said, "no problem, its for you Bonnie", then I have to thank the fact that I have such a great husband who says everything is OK and strokes my head... The way that you presented this (The Secret) was well said, with humor and you have a way of writing that is easy to read and identify with. Thanks for reminding me during this Holiday Season!
Regards,
Bonnie J. Sharp Stoeppelman, CEO
Sharp HOA Management, Inc
RE: The Secret
Julie..
YOU ROCK!!!I just finished reading your article on The Secret. The Secret has been a part of our staff development for about a year now with great results. We sit together and watch the movie about once a year and the book is front and center on our bookshelf. The first time we introduced it to the staff; you could just see the light bulbs turn on in their heads. We see a dramatic difference in all aspects of our business when we apply the principle of ‘like attracts like’. It changes our attitude and everything we do in and out of this business.
Thanks for going woo-woo on us!
Karen Savereux President
Association Services
RE: 80/20 Rule
Julie..
I heard you speak recently at the Carolina Chapters Joint Managers Program on March 13th in Rock Hill, South Carolina. Your discussion of the 80/20 Rule really hit home. I've been modifying my work habits accordingly, and I believe I'm a more productive (and less stressed) manager as a result.
David Baer
Indian Trail NC
RE: The 20% Solution
Julie:
Just finished your article on “The 20% Solution” ------- what a GREAT article! Excellent food for thought and drives home what on reflection should be obvious but often isn’t. I so look forward to your newsletter as it always has such terrific content.
George Gardner, CMCA, AMS
Vice President and Condominium Division Director
Community Management Corporation
RE: Top Traits of Great Boards
Julie:
I have read one or two of your articles in the past about Board members vying for management staff positions and how that is generally not a good idea. One of our board members agrees with this and would like to see one of your past articles. He was raving about your new article (Top Traits of Great Boards) about the role of outstanding boards.
Doug Byrd
Hackettstown, NJ
RE: NewsLetter
Julie:
My name is Ginger Miller and I own and operate a mid-sized community management firm in Gaithersburg, MD. I am so excited to see that you are speaking at the upcoming CAI Expo on March 31st. We have been fans of yours for some time now and can hardly wait for each issue of your newsletter. I hope we have a chance to meet you at the Expo.
Look forward to meeting you.
Ginger Miller
Affiliated Property Management, Inc
RE: Newsletters and Employees
Julie:
I just reviewed the latest newsletter with my employees. We usually review it together during lunch meetings over pizza. We really enjoyed your article (Top Traits of Board of Directors). Rolf's article was also thought-provoking.
Mike Dellinger
Walnut Creek, CA
RE: Top Traits of Great Boards
Julie:
I really enjoy receiving the Newsline via e mail. This months article on Boards is really a "saver" and I will be printing and saving this for future use. You really isolated the true issues and resolutions to many problems Board's suffer. Great job!!!!.
Regards,
Pat Kessler, CMCA, AMS
Sun City, AZ
RE: Real Management Issues
Julie:
I have scoured the internet looking for articles relevant to running a management company. It seems many of the industry organizations are reluctant to tackle or elaborate on management company issues. Some of the articles you address have a lot of concerns and problems many companies have but do not vocalize them like they were taboo. Also a lot of the trade organizations that most companies belong to do not deliver anything to management companies or very little. It seems to only benefit vendors who use these organizations network with management companies. Anyway I just wanted to let you know I found your articles informative and should be something trade organizations need to deliver to the firms that pay into them. 12/04/06
Thanks.
Richard K. Saathoff
Vice PresidentTri-City Property Management Services, Inc
Mesa, AZ
Julie:
I thought your presentation on Time Management was supurb and have shared the basics with my staff. I know it was well received. In fact, we now close the office to phones and visitors after 2:00 PM on Fridays so everyone can catchup from the week uninterrupted. Haven't gotten any client compliants and staff loves it - it you're done you can go regardless of the clock.Anyway, just wanted to say hello - it was a real pleasure to meet you and with the banter going on I found the exchanges refreshing
Dave Caplan
Baltimore, Maryland
RE: October 2006 New Blood: Where Will it Come From?
Julie:
Each month when I read your publication, I think to email you and advise how relevant and on-target your articles appear. This month I decided that it would be more than a thought. “Just do it,” as Nancy Regan said.
The October issue, New Blood: Where Will it Come From? is excellent and identifies the increasing shortfall of qualified professionals in the industry. There is a far wider gap than even I imagined. When I first entered the CA field in 1999, after many years in city management, I had the initial impression that it was populated by many former real estate property managers without specific training or higher education. Indeed, as you point out in your other October article, Why Managers Leave?, a college degree is not the only requisite that enhances someone’s credential, although I have always been a proponent that it is a good indicator that one can persevere to completion of a goal.
But then, over the next year, I met many highly qualified professionals, especially in my CAI and PCAM courses, individuals like Rob Felix who taught one of my classes and other students in the class. Since that time, I have come to appreciate that one of the deterrents to people entering the field, at least in the larger LSM industry, is in fact the pay scale which is seldom in line with associated industries, i.e. city managers.
I can’t speak to the portfolio issues (October issue) with the understanding and knowledge that you possess. But if an MC CEO believes that because a large scale GM can manage 4,200 units, he can assign a portfolio manager 4,200 units in FIFTEEN separate CA’s, then I can fully understand how and why the incumbent would come crashing down eventually.
Anyway, please know, Julie, that I appreciate your thought-provoking articles and enjoy the ManagerNewsline.
Cheers,
Gordon W. Ryan, CMCA, AMS, PCAM
General Manager Spring Valley Lake Association
September 06 The 20% Solution
Hey Julie! Since I'm such a fan of Vinny Pareto (that's what we call him here in Mayberry), I have to tell you, this one was is one of your best ever. If people will listen to you, their life will be so much easier, and prosperous! Seems Rolf Crocker and I were just having this conversation last week. I can only guess how tough it is to write and edit these pieces, especially this one. I've lived by this rule for all of my adult life, taught it to my kids, employees and anyone that will listen. I'm sending the copy around to my entire sales team and make it mandatory reading.
Always a home run gang, but this one is out of the park!
Kudos
Rick Hunter
Vice President of Sales SouthData, Inc.
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3/16/05
I received your latest issue today. The "Bridging the Great Divide" article was right on. I am anxiously awaiting the next chapter. This one went to my head.
Dick Gillisse CMCA
Association Manager
RE: It's a Girl Thing 1/06
Julie, I have to tell you I read your article It’s A Girl Thing and recognized myself right off the bat. Even knowing I do these things, it is still hard to stop it. I’m sure many of your readers will see themselves, and hopefully, work to make some positive changes. I’m going to try. Good job!
Joan S. Inman
Customer Service Manager
SouthData, Inc
Julie:
“(Jan and Feb 2005) are excellent pieces of work. I would like to put both in a training handout for Boards of Directors. Extraordinarily well done!”
Marj Peterson, PCAM,
Creative Transitions and Consulting, San Diego, CA
Julie:
“I read your latest Manager NewsLine article on (Board Development, Jan 2005) and wondered if you would be willing to allow us to share this article in our corporate newsletter to our clients?”
Ronald P. Kirby,
Chairman of the Board, CEO
Community Management Corporation, Fairfax, VA
Hi, Julie.
I hope 2005 finds you well. By the way, I liked the piece on HOA volunteers (Jan 2005) in the issue I just received. I served on an HOA board and it rings true!
Frank Rathbun, VP, Communications and Public Relations
Community Associations Institute
“Since retiring yours is the only (web) site I ever visit. While I only visit occasionally I really enjoy the content and watching you and your company grow. Every once in while, (while reading your reviews and reviewing your schedule) I begin to miss it all. You are making a difference. Best wishes.”
Larry Pothast,
Living in Blissful Obscurity
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